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INNER YOU LUXURY WELLNESS EVENTS AND RETREATS

CANCELLATION POLICY

 

These are the cancellation policies that apply to all current bookings, regardless of the date of payment. Please read them carefully as you will be bound by them. By making a booking with Inner You Clinical Services LLC (DBA Inner You Luxury Wellness Events and Retreats), you accept these cancellation policies.

 

Cancellation/No Show Policy:

 

All Inner You Luxury Wellness Events and Retreats are non-refundable.  If you no show (do not come to an event and/or retreat) you forfeit your participation and you will not receive any reimbursement or refund.  (WE STRONGLY RECOMMEND YOU PURCHASE TRAVEL INSURANCE FOR ANY CANCELATTIONS).

 

Cancellation/Reschedule by Inner You Luxury Wellness Events and Retreats:

 

Inner You Luxury Wellness Events and Retreats reserves the right to cancel or reschedule any trip for any reason. We do our best not cancel a retreat/event less than 30 days before departure except for Force Majeure, natural disasters, pandemic, travel bans, war, civil unrest or other unusual or unforeseen circumstances outside Inner You Luxury Wellness Events and Retreats control.

 

When a retreat is canceled by Inner You Luxury Wellness Events and Retreats before the agreed date of departure for any reason, you have two options:

  • Option 1) Transfer your retreat payment (less any non-refundable costs already paid to suppliers and non-refundable deposit) to the same retreat in the future.

  • Option 2) Request a refund less any credit card processing fees, cancellation fees, nonrefundable deposit and nonrefundable deposits we paid to local suppliers on your behalf. We work with our suppliers within each destination to minimize the amount of non-refundable costs and recover as much of your money as possible.

Note: If you purchased travel insurance, you can file a claim with your travel insurance provider for reimbursement of the non-refundable portion of your retreat payment. We can provide you with a receipt and notice of cancellation for this insurance claim. 

 

Inner You Luxury Wellness Events and Retreats is not responsible for any incidental expenses or consequential losses that the guest may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc.

Where, after departure, a significant element of the trip contracted for cannot be provided, Inner You Luxury Wellness Events and Retreats will make suitable alternative arrangements for the continuation of the trip. If it is not possible to provide a suitable alternative or the guest reasonably rejects any suitable alternatives, guest will need to put in a claim to their insurance provider for reimbursement. Where a significant alteration or cancellation occurs which is not due to Force Majeure or other circumstances beyond Inner You Luxury Wellness Events and Retreats control, Inner You Luxury Wellness Events and Retreats will in some circumstances (at the discretion of Inner You Luxury Wellness Events and Retreats) offer compensation. Significant alterations do not include the substitution of a transportation method, modification of itineraries, change in hotel accommodation or meal offering.

 

Revised January 2024

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